Troubleshooting

Foliobook crashes when I try to add pictures from the photo library
This is a problem on iOS6 which will be fixed in the next Foliobook update.  On iOS6  the user can prevent apps from accessing images as a part of a new pr...
Fri, 3 Oct, 2014 at 5:40 PM
I can’t edit anything, add pictures, edit the home page etc
If you find you can't edit anything,  double tapping doesn't enter edit mode, then you may have locked the app by mistake or just have forgotten h...
Fri, 12 Sep, 2014 at 11:20 PM
When I pinch in a category, I can't get back to the home/first menu page
There is a known bug in the use of categories, luckily there is an easy work around.  The effect of this bug is to prevent navigation back to a parent cate...
Thu, 12 Sep, 2013 at 6:24 AM
Has there ever been a case where adding pictures crashes the app?
We've had some app store reviews saying that trying to add a picture, any picture, crashes the app.  We have NEVER had a case, in thousands of purchases...
Sat, 20 Oct, 2012 at 7:24 AM
The app runs very slowly when displaying images
When you first use Foliobook, the speed of the image transitions is set to quite a slow setting. You can easily speed this up to a setting that feels right ...
Fri, 17 Apr, 2015 at 12:46 AM
I’ve gone into Foliobook and changed the home screen and added some pictures, but now I’ve forgotten how to get back to the home screen
You can use a pinch gesture to go back to the home screen. Or you can tap on the picture to show the menu bar at the top and select the ‘Home’ button. You ca...
Sat, 20 Oct, 2012 at 7:24 AM
Email isn’t working, images are not being sent
There are a number of causes for this. If you have an older iPad (iPad 1) then it might be memory load. Try sending just one image and see if this helps.
Thu, 11 Sep, 2014 at 12:21 AM
Sometimes the app changes a page without me touching/requesting this
This may indicate that the iPad is low on memory. When this happens Foliobook is sent a warning signal that memory is getting low and we have to close a wind...
Sat, 20 Oct, 2012 at 7:24 AM
One or more of the links are not working on the home page
There was a bug in versions before 2.0 which caused the logo/title text to obscure buttons/links even when it was disabled and not visible in edit mode. Thi...
Wed, 15 Oct, 2014 at 12:22 PM
Video sound or other audio is not working
Quite a number of people experience a situation where Foliobook does not seem to be playing the sound from videos or songs from the iTunes library, but in r...
Fri, 17 Oct, 2014 at 2:09 AM